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Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
For custom or personalized bags, additional processing time may be required to prepare the product before shipping.
Shipping Time
Delivery times may vary depending on your location. Estimated delivery times are:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that these are estimated delivery times and may vary due to external factors.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
Shipping Delays
We are not responsible for shipping delays caused by courier services, customs clearance, weather conditions, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our website contact page.